Chrome OS proves Google can hype, but can it win?
Google becomes more like Microsoft every day. It used to be that only Microsoft could pre-announce a product to mass hysteria (and mass exodus of start-ups dabbling in the area), then proceed to under-deliver for the first few iterations of the product and still make billions in the process. With Google Chrome OS, Google has signaled that it, too, can over-commit and under-deliver and still mint billions.
Perhaps equally dismaying, as Anil Dash suggests, is that Google may be having “its Microsoft moment” and starting to develop software to work nicely with its other software…rather than actually building software that its customers want.
But let’s step back and strip away the frenzied media response to Google Chrome OS to determine what, exactly, Google announced: Google announced that it was shipping Ubuntu.
No, Google isn’t calling it Ubuntu, but Chrome OS is nothing more than the promise of an Ubuntu fork. Given that we have Ubuntu and plenty of other Ubuntu forks today, what’s the big deal?
Heck, for that matter, we also have Jolicloud, another Linux fork that promises to be an “Internet operating system” for Netbooks, just like Chrome OS. (Ubuntu makes largely the same claim.)
The difference, of course, is that you can actually use Jolicloud today (alpha version), unlike Chrome OS, and I’m actually typing this on an Ubuntu-based Netbook. (Incidentally, you’ve got to think that Jolicloud’s investors were kicking themselves last week when Google announced Chrome OS a day after they announced Jolicloud’s funding.)
So, Google will ship an Ubuntu fork, but one that presumably will come with its own secret sauce. Why? Well, as CNET’s Rafe Needleman generously suggests, because “The stakes are big enough that it’s worth the shot for Google.”
Maybe. Maybe not.
Let’s assume “Maybe.” This still leaves Google with the stated intent to tackle a Lilliputian market that only the Linux crowd seems to get excited about, which is why Barron’s slaps the idea around:
I think Google misunderstands the nature of netbooks, which simply are small, cheap, lightweight PCs. Early versions ran Linux, and didn’t sell. Once the netbook companies loaded them with Windows, sales picked up. On its last earnings call, Microsoft noted that the attach rate for Windows on netbooks had reached 90%. The people have spoken. Netbooks are a misnomer; while people do use them to connect with the Web, they use them for a lot of other things. Customers want netbooks to run standard software, including Office. And I doubt there will ever be a version of Office for Chrome OS.
Of course they won’t support Microsoft Office. They’re going to support Google Docs! (See “Microsoft moment” above.) Much as I like Google Docs, and much as I like OpenOffice and a range of alternatives to Microsoft Office, the reality is that if you don’t support Microsoft Office, you automatically limit the market appeal of your operating system, a lesson Apple learned. Apple’s support for Office was the beginning of its rise within enterprise computing.
It’s just incredibly hard to overcome the inertia of an incumbent in an established market. Google looks smart when it is changing the rules for computing (giving search away and charging for ads, moving e-mail to the cloud, etc.), but when it competes with Microsoft on its terms…it’s likely going to lose. Mozilla’s Asa Dotzler gives a hint as to why. (Spoiler: It’s the installed base, stupid):
New markets on the Web can emerge and grow really quickly. There’s lots of opportunity for something like Facebook to take over in just a few years. But that’s not really the case for PCs and desktop software. The installed base is just really, really large, and the growth and upgrade cycle are much much slower than with Web services.
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